Privacy Policy

Effective Date: October 13, 2025
Business / Website: Sannewforsis
PAN holder / Legal contact: SANGRAM BABULAL DHEPEKAR
Support email: smilepath999@gmail.com
Support phone: +91 92091 95608

1. Introduction

Sannewforsis (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use and protect it, who we share it with, and your choices. This policy applies to data collected on our website and in connection with our masterclasses, events, newsletters, WhatsApp groups, and other services.

2. What information we collect

We collect only the information we need to run events, communicate, and deliver services:

a. Personal information you give us

  • Name, email address, phone number.
  • Registration details for events (ticket choice, batch selection).
  • Billing name (if provided for invoices) — note: payments are processed off-site via third-party payment links (see Section 6).

b. Technical & usage information

  • IP address, browser user agent, device information, pages visited, and crash/error logs collected via standard website analytics and server logs.

c. Communication records

  • Messages you send to us by email, WhatsApp or contact forms (for support and follow-up).

d. Optional

  • Profile or social media handle if you choose to sign-in via a social connection or share it.

3. How we use your information

We use your information to:

  • Register you for masterclasses and deliver course materials, Zoom links, and replay access.
  • Send confirmations, receipts, pre-event instructions, and limited marketing (with unsubscribe option).
  • Manage customer support and respond to enquiries.
  • Improve our services, analyze usage, and secure our site.
  • Meet legal or regulatory obligations.

We do not sell your personal information to third parties.

4. Third parties, service providers & integrations

We use trusted third parties to operate the service. Examples include:

  • Communication platforms: Zoom (for live sessions), WhatsApp (group messages), email service providers.
  • Analytics & hosting: Website host and analytics providers to monitor and improve performance.
  • Payment providers: We do not collect payment on the website. Payment is handled through external payment links (e.g., Razorpay/Paytm/Stripe or other gateway). When you pay through a payment link, the payment provider’s privacy and terms apply.

We share only the minimum personal data required with these providers to perform the service (for example: name and email to send Zoom link or name and email to a payment provider when necessary). Service providers process data on our behalf and subject to their privacy policies.

5. How we protect your data

We implement reasonable technical and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. These include secure hosting, access controls, and encryption where appropriate.

No method of transmission over the internet or electronic storage is 100% secure — absolute security cannot be guaranteed.

6. Payments, refunds & financial data

  • Payments: All payments are collected via third-party payment links that we send you. We do not store your payment card details on our servers. Any financial data you provide to the payment provider is subject to that provider’s privacy and security measures.
  • Refunds & cancellations: Refund policies are disclosed on the registration page and at checkout on the payment provider page. For any refund request, contact us at smilepath999@gmail.com and we will assist.

7. Cookies & tracking

We and our third-party partners use cookies and similar technologies to provide, analyze, and improve our services, and to display relevant content. You can control cookies via your browser settings; blocking cookies may affect some site functionality.

8. Data retention

We retain personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. If you request deletion, we will remove your data unless we have a legal reason to retain it.

9. Your rights & choices

Depending on applicable law, you may have certain rights about your personal data, including to:

  • Access and receive a copy of your personal data.
  • Correct or update inaccurate data.
  • Request deletion of your personal data.
  • Object to or restrict certain processing.
  • Withdraw consent where processing is based on consent.
    To exercise any right, contact us at smilepath999@gmail.com. We may request verification to ensure requests are legitimate.

10. Children

Our services are not directed to children under 18. We do not knowingly collect personal data from children. If you believe we have collected a child’s data, contact us and we will remove it.

11. International transfers

Personal data may be transferred to and processed in countries other than your country of residence (for example, by cloud providers or Zoom). Where transfers occur, we take steps to ensure an adequate level of protection.

12. Changes to this Privacy Policy

We may update this policy from time to time. The “Effective Date” at the top will reflect the last update. We encourage you to check this page periodically.

13. Contact us

For privacy requests, questions or complaints, contact:
Email: smilepath999@gmail.com
Phone / WhatsApp: +91 92091 95608
Legal / PAN contact: SANGRAM BABULAL DHEPEKAR (Sannewforsis)